Privacy policy

GENERAL PROVISIONS

This privacy policy of the Website is informative, which means that it is not a source of obligations for persons using the Website. The privacy policy contains primarily the rules regarding the processing of personal data collected by the Administrator on the Website, including the grounds, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of Cookies and similar technologies on the Website and analytical tools.

The administrator of personal data collected via the Website is RAMEX SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWO-AKCYJNA with its registered office in Nowy Sącz (registered address and service address: ul. Wiśniowiecki 123 C, 33-300 Nowy Sącz); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000434051; the registry court where the company’s documentation is stored: District Court for Kraków Śródmieście in Kraków, 12th Commercial Division of the National Court Register; share capital in the amount of: PLN 10,050,000, fully paid up; NIP: 7343516936; REGON: 122671197, e-mail address: ramex@ramex.pl, contact telephone number: +48 18 444 14 04; +48 602 589 606 – hereinafter referred to as the “Administrator” and who is also the Owner of the Website.

Personal data on the Website are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as “GDPR” or “GDPR Regulation”. The official text of the GDPR Regulation: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679

Using the Website is voluntary. Similarly, providing personal data by the user using the Website is voluntary, with the proviso that failure by the user to provide specific data required to use a specific functionality of the Website may result in the inability to use this functionality (e.g. contact form). In this case, providing personal data is a contractual requirement and if the data subject wants to use a specific functionality provided on the Website by the Administrator, he is obliged to provide the required data. Each time, the scope of data required to use the functionality of the Website is indicated by the Administrator on the Website (e.g. before completing the contact form).

The Administrator takes special care to protect the interests of persons to whom the personal data processed by him relates, and in particular is responsible and ensures that the data collected by him are: (1) processed in accordance with the law; (2) collected for specified, lawful purposes and not subjected to further processing inconsistent with these purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form that allows the identification of data subjects for no longer than it is necessary to achieve the purpose of processing, and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.

Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons with different probabilities and the severity of the threat, the Administrator implements appropriate technical and organizational measures to ensure that the processing is carried out in accordance with the GDPR Regulation and to be able to demonstrate it. These measures are reviewed and updated as necessary. The administrator uses technical measures to prevent unauthorized persons from obtaining and modifying personal data sent electronically.

All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter should be understood in accordance with their meaning resulting from this document.

BASIS OF DATA PROCESSING

The administrator is entitled to process personal data in cases where – and to the extent that – at least one of the following conditions is met: (1) the data subject has consented to the processing of his personal data for one or more specific purposes ; (2) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary to fulfill the legal obligation imposed on the Administrator; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Administrator or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require protection of personal data , in particular when that person is a child.

The processing of personal data by the Administrator requires the occurrence of at least one of the grounds indicated above each time. The specific grounds for the processing of personal data of Website users by the Administrator are indicated in the next section of the privacy policy – in relation to the given purpose of personal data processing by the Administrator.

PURPOSE, BASIS AND PERIOD OF DATA PROCESSING ON THE WEBSITE

Each time, the purpose, basis and period as well as recipients of personal data processed by the Administrator result from the actions taken by a given user on the Website.

The Administrator may process personal data on the Website for the following purposes, on the following grounds and for the period in accordance with the table below:

Purpose of
data processing		Legal basis for
data processing		Data retention period
Using
electronic services provided by the Administrator on the Website		Article 6 para. 1 lit. b) of the
GDPR Regulations (performance of the contract) – processing is necessary to perform the contract to which the data subject is a party, or to take action at the request of the data subject before concluding the contract, such as, for example, answering a query sent by the user via the contact form		The data is stored for the period
necessary to perform, terminate or otherwise expire the contract concluded with the Administrator, e.g. for the time needed to answer the user’s inquiry sent via the contact form.
direct marketing

Article 6 para. 1 lit. f) Regulations of
the GDPR (legitimate interest of the administrator) – processing is necessary for the purposes of the legitimate interests of the Administrator – consisting in taking care of the interests and good image of the Administrator and striving to experience the services		The data is stored for the duration
of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years). The administrator may not process data for direct marketing purposes in the event of an effective objection in this respect by the data subject.
marketingArticle 6 para. 1 lit. a) of the
GDPR Regulations (consent) – the data subject has consented to the processing of his personal data for marketing purposes by the Administrator		The data is stored until
the consent of the data subject for further processing of his data for this purpose is withdrawn.
Determining,
investigating or
defending claims that
may be raised by the Administrator or which may be raised against the Administrator		Article 6 para. 1 lit. f) GDPR Regulations
– processing is necessary
for the purposes of the Administrator’s legitimate interests – consisting in establishing, investigating or defending claims that the Administrator may raise or that may be raised against the Administrator		The data is stored for the duration
of the legitimate
interest pursued by
the Administrator, but no longer than for the period of limitation of claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims that may be raised against the Administrator is six years).
Using the Website
and ensuring its proper operation		Article 6 para. 1 lit. f) Regulations of
the GDPR (legitimate interest of the administrator) – processing is necessary for the purposes of the legitimate interests of the Administrator – consisting in running and maintaining the Website		The data is stored for the duration
of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator’s claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years).
Keeping statistics
and analyzing traffic on the Website		Article 6 para. 1 lit. f) Regulations of
the GDPR (legitimate interest of the administrator) – processing is necessary for the purposes of the legitimate interests of the Administrator – consisting in statistics and analysis of traffic on the Website in order to improve the functioning of the Website		The data is stored for the duration
of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator’s claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years).

DATA RECIPIENTS ON THE WEBSITE

For the proper functioning of the Website, it is necessary for the Administrator to use the services of external entities (such as e.g. a software provider). The administrator uses only the services of such processing entities that provide sufficient guarantees for the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the GDPR Regulation and protects the rights of data subjects.

Personal data may be transferred by the Administrator to a third country, and the Administrator ensures that in such a case it will be done in relation to the country ensuring an adequate level of protection – in accordance with the GDPR Regulation, and in the case of other countries that the transfer will take place on the basis of standard data protection clauses. The administrator ensures that the data subject has the opportunity to obtain a copy of his data. The administrator provides the collected personal data only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.

The transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Administrator provides data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary to achieve it.

Personal data of users of the Website may be transferred to the following recipients or
categories of recipients:

  • service providers supplying the Administrator with technical, IT and organizational solutions, enabling the Administrator to run a business, including its Website and electronic services (in particular computer software providers to run the Website, e-mail and hosting providers and software providers for company management and providing technical support to the Administrator) – the Administrator provides the user’s collected personal data to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
  • providers of legal and advisory services providing the Administrator with legal or advisory support (in particular a law firm) – the Administrator provides the collected personal data of the user to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
  • providers of social plugins, scripts and other similar tools placed on the Website that enable the browser of the person visiting the Website to download content from the providers of the aforementioned plugins (e.g. logging in using social network login details) and transferring personal data of the visitor to these providers, in particular including:
    • Meta Platforms Ireland Ltd.. – The Administrator uses Facebook social plug-ins on the Website (e.g. Like button, Share) and therefore collects and provides personal data of the user using the Website to Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy rules available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Website – including information about your device, the websites you visit, the ads you see and how you use the services – whether or not you have a Facebook account and are logged in to Facebook).

PROFILING

The GDPR Regulation imposes on the Administrator the obligation to inform about automated decision-making, including profiling, referred to in art. 22 sec. 1 and 4 of the GDPR Regulation, and – at least in these cases – relevant information about the rules for taking them, as well as about the significance and expected consequences of such processing for the data subject. With this in mind, the Administrator provides information on possible profiling in this section of the privacy policy.

The Administrator may use profiling for direct marketing purposes on the Website, but decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a contract or the possibility of using electronic services on the Website . The effect of using profiling on the Website may be, for example, granting a given person a discount, sending them a discount code, reminding them of unfinished activities on the Website, sending a service proposal that may match the interests or preferences of a given person, or offering better conditions compared to the standard offer administrator. Despite profiling, it is the person who freely decides whether he or she will want to take advantage of the discount received in this way or the Administrator’s offer.

Profiling on the Website consists in the automatic analysis or forecasting of a given person’s behavior on the Website, e.g. by analyzing the previous history of activity on the Website. The condition for such profiling is that the Administrator has the personal data of a given person in order to be able to send him, for example, a discount code or an offer.

The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

RIGHTS OF THE DATA SUBJECT

The right to access, rectify, limit, delete or transfer – the data subject has the right to request the Administrator to access their personal data, rectify it, delete it (“the right to be forgotten”) or limit processing and has the right to object to processing, and has the right to transfer his data. Detailed conditions for the exercise of the above-mentioned rights are indicated in art. 15-21 of the GDPR Regulation.

The right to withdraw consent at any time – a person whose data is processed by the Administrator on the basis of consent (pursuant to art. 6 par. 1 letter a) or art. 9 sec. 2 lit. a) of the GDPR Regulation), it has the right to withdraw consent at any time without affecting the lawfulness of the processing that was carried out on the basis of consent before its withdrawal.

The right to lodge a complaint to the supervisory body – the person whose data is processed by the Administrator has the right to lodge a complaint to the supervisory body in the manner and mode specified in the provisions of the GDPR Regulation and Polish law, in particular the Act on the Protection of Personal Data. The supervisory authority in Poland is the President of the Office for Personal Data Protection.

Right to object – the data subject has the right to object at any time – for reasons related to his particular situation – to the processing of personal data concerning him based on art. 6 sec. 1 lit. e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In this case, the administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legally justified grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, investigating or defending claims.

The right to object to direct marketing – if personal data is processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for the purposes of such marketing, including profiling, to the extent to which the processing is related to such direct marketing.

In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator’s address indicated at the beginning of the privacy policy.

WEBSITE COOKIES AND ANALYTICS

Cookie files (cookies) are small text information in the form of text files, sent by the server and saved on the side of the person visiting the Website (e.g. on the hard drive of a computer, laptop or smartphone memory card – depending on which device is used visitors to our website). Detailed information on Cookies, as well as the history of their creation can be found, among others here: https://pl.wikipedia.org/wiki/HTTP_cookie

Cookies that may be sent by the Website can be divided into different types, according to the following criteria:

Due to their provider:
1) own (created by the Administrator’s Website) and 2) belonging to third parties/entities (other than the Administrator)

Due to their storage period on the device of the person visiting the Website:
1) session (stored until leaving the Website or turning off the web browser) and 2) permanent (stored for a specific period, defined by the parameters of each file or until manually deleted)

Due to the purpose of their use:
1) necessary (enabling the proper functioning of the Website), 2) functional/preferential (allowing the adaptation of the Website to the preferences of the visitor), 3) analytical and performance cookies (collecting information on how the Website is used) 4) marketing, advertising and social (collecting information about a person visiting the Website in order to display advertisements to that person, personalize them, measure effectiveness and conduct other marketing activities, including on websites separate from the Website, such as social networks or other pages belonging to the same advertising networks as the Website)

The Administrator may process the data contained in Cookies when visitors use the Website for the following specific purposes:

Purposes of using cookies on the Administrator’s Website

  • remembering data from completed forms and surveys (essential and/or functional/preferential cookies)
  • adjusting the content of the Website to individual user preferences (e.g. regarding colors, font size, page layout) and optimizing the use of the Website (functional/preference cookies)
  • keeping anonymous statistics showing how the Website is used (analytical and performance cookies)
  • displaying and rendering advertisements, limiting the number of advertisements displayed and ignoring advertisements that the user does not want to see, measuring the effectiveness of advertisements, as well as personalizing advertisements, i.e. studying the characteristics of the behavior of visitors to the Website through anonymous analysis of their activities (e.g. repeated visits to specific websites, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Meta Platforms Ireland Ltd. (marketing and advertising cookies and social)

Checking in the most popular web browsers which Cookies (including the period of operation of Cookies and their provider) are currently sent by the Website is possible in the following way:

  • In the Chrome browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab.
  • In Firefox: (1) in the address bar, click on the shield icon on the left, (2) go to the “Allowed” or “Blocked” tab, (3) click on the “Cross-site tracking cookies”, “Social network trackers” or “Content with tracking elements”
  • In Internet Explorer: (1) click on the “Tools” menu, (2) go to the “Internet Options” tab, (3) go to the “General” tab, (4) go to the “Settings” tab, (5) click on the “View Files”
  • In the Opera browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab.
  • in the Safari browser: (1) click on the “Preferences” menu, (2) go to the “Privacy” tab, (3) click on the “Manage website data” field
  • Regardless of the browser, using the tools available, e.g. at: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/

By default, most web browsers available on the market accept cookies by default. Everyone has the option of specifying the terms of using cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the ability to save cookies – in the latter case, however, it may affect some functionalities of the Website.

Web browser settings in the field of Cookies are important from the point of view of consent to the use of Cookies by our Website – in accordance with the regulations, such consent may also be expressed through the settings of the web browser. Detailed information on changing the settings for Cookies and their self-removal in the most popular web browsers is available in the help section of the web browser and on the following websites (just click on the link):

in Chrome browser
in Firefox browser
in Internet Explorer browser
in Opera browser
in Safari browser
in Microsoft Edge browser

The Administrator may use Google Analytics and Universal Analytics services on the Website provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). These services help the Administrator keep statistics and analyze traffic on the Website. The collected data is processed as part of the above services to generate statistics helpful in administering the Website and analyzing traffic on the Website. These data are aggregated. The Administrator, using the above services on the Website, collects data such as the sources and medium of obtaining visitors to the Website and the manner of their behavior on the Website, information on devices and browsers from which they visit the website, IP and domain, geographic data and demographic data (age, gender) and interests.

It is possible for a given person to easily block sharing information about their activity on the Website with Google Analytics – for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd. available here: https://tools.google.com /dlpage/gaoptout?hl=en

Due to the possibility for the Administrator to use advertising and
analytical services provided by Google Ireland Ltd. on the Website, the Administrator indicates that full information on the rules of processing data of persons visiting the Website (including information stored in Cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at the following address: https://policies.google.com/technologies/partner-sites

The Website may contain links to other websites. The administrator encourages you to read the privacy policy set out there after going to other websites . This privacy policy applies only to this Administrator’s Website and personal data processed in connection with its use.

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